1. Business Information
- Haven & Hue Hair Co.
- Location: Severna Park, MD
- mckredmond@outlook.com
2. Information We Collect
a. Information You Provide Directly
When you submit a contact or inquiry form through our website, we may collect the following information:
- Name
- Email address
- Phone number
- Message or additional details you choose to share
This information is collected only to respond to your inquiries, schedule appointments, or provide relevant salon information.
b. Information Collected Automatically
Our website may use cookies, tracking pixels, and analytics tools to gather data such as:
- IP address
- Device and browser type
- Pages visited
- Time spent on the site
- General browsing behavior
This helps us improve our website functionality and user experience.
3. How We Use Your Information
We may use your data for purposes including:
- Responding to appointment inquiries
- Communicating about services
- Improving website performance and user experience
- Record-keeping and internal operations
- Marketing or promotional communication (only if you opt in)
Your personal information is never sold, traded, or rented to third parties.
4. Data Storage & Protection
We prioritize the security of your personal information. To protect your data, we implement:
- Secure, encrypted connections (HTTPS/SSL)
- Password-protected systems
- Restricted access for authorized personnel only
- Regular reviews of our security practices and technology
Although no online method is 100% secure, we use industry-standard precautions to protect your information.
5. Third-Party Integrations
We partner with reputable third-party platforms to manage bookings and payment processing:
- GlossGenius: Used for booking, client profiles, communication, and safely storing appointment details.
- Square: Used for payment processing and issuing digital receipts.
These platforms may collect or store information as needed to provide their services. Your data is protected under their privacy policies and security protocols. We do not control their data practices but choose providers that follow strong industry standards.
6. Cookies & Tracking Technologies
Our website may use cookies or similar tools to:
- Improve website speed and reliability
- Tailor content to your preferences
- Monitor website traffic and user behavior
- Enhance marketing performance
You may disable cookies through your browser settings at any time.
7. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access to the data we store about you
- Correction of inaccurate information
- Deletion of your data (unless legally required to retain certain records)
- Opt-out of marketing communications
- Withdrawal of consent for data processing
To exercise any of these rights, please contact us at: mckredmond@outlook.com
We will review and respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Data Retention
We retain your personal information only as long as necessary to:
- Deliver salon services
- Maintain accurate business records
- Comply with legal or tax obligations
You may request data removal at any time.
9. Policy Updates
This Privacy Policy may be updated periodically for accuracy, legal compliance, or changes in business operations. All updates will be posted on our website with an updated effective date.
10. Contact Us
For questions, concerns, or requests regarding your personal information, please contact:
- Haven & Hue Hair Co.
- mckredmond@outlook.com
- Location: Severna Park, MD